Pracoo – Physicians' Connectivity Platform for Practices to communicate with other Practices

Pracoo is a powerful, cloud-based communication platform for primary care physicians and specialists to connect, communicate, increase referrals and streamline workflow around referrals and patient engagement, closing the referral care-cycle-loop.

For easy sending of any referral, Pracoo provides a customized favorites list of your preferred physicians based on specialty while also providing information about insurance participation and office location, helping you choose the most appropriate specialist for your patient. You’re able to easily identify in-network specialists, filter by location, keep your trusted favorites at the top of the list, and search by specialty group or individual physician.

Once any physician refers a patient, that physician is able to track the patient’s journey throughout the care cycle. With features like real-time appointment notifications, secure messaging, the ability to request and send consultation follow-ups and documents, and referral tracking, practices have all the tools they need to provide continuous care and close the referral loop.

All information physicians need is organized within easy-to-use dashboard views that support any practice workflow. Patients are sorted by status, so users know when a referral has been sent, received, and scheduled, as well as when there are no-shows or follow-ups.

Incoming patients are displayed at the top of the dashboard, so as soon as a primary care physician refers a patient, the specialist’s office staff can call and schedule an appointment, ensuring the patient gets seen. Specialists never miss a referral, and patients get the concierge care they need.

With the centralize dashboard and secure messaging via Pracoo Talk, you’re able to track your patients’ journey from start to finish while communicating with the referring provider. Pracoo Talk’s secure messaging capabilities enable physicians and specialists to ask questions, request results or documentation, and share information about a patient instantly through their mobile device. Receive real-time status updates when patients are referred to you, schedule new appointments right away, request, receive, and review documents, and ensure referrals are closed once a consultation is complete.

With all devices connected, messages on mobile devices can also be viewed in the browser, simplifying patient coordination and streamlining your workflow.

Patient profiles, history, and related communications are searchable and accessible. Pracoo stores patient demographic information, referring physician information, follow-ups, appointments, reminders, message attachments, incoming and outgoing messages, and a log which tracks who has accessed this information.

Never waste time waiting for faxes, calling colleagues to verify a status, tracking referrals manually, or organizing paper documents. Pracoo’s secure transmissions eliminate the need to fax patient information, and HIPAA-compliant communications are tracked, so physicians have an audit trail of every referral, message, and all attachments sent and received.

Pracoo ensures referrals stay open until all requested documents are received and reviewed, so referrals never get dropped.